Privacy Policy – Clarity AI

Effective Date: May 5, 2025

Clarity AI ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect, how we use it, and your rights regarding your data when using ClaritySoftware.ai and our services.

1. Information We Collect

We collect the following types of information:

Account and Contact Information

Name, email address, phone number, and company name (if applicable)

Account credentials (if you register for an account)

Technical Information

IP address

Browser type and version

Operating system and device type

Usage Information

Pages visited

Time spent on the site

Interactions within the platform

SMS/MMS Consent

When you opt in to receive messages, we log your mobile number, time and method of consent, and related communication logs for A2P 10DLC compliance. Message and data rates may apply.

2. How We Use Your Information

We use your information to:

Deliver and maintain our services

Provide customer support

Improve user experience

Send communications you’ve opted into, including A2P-compliant SMS/MMS messages

Ensure compliance with legal and carrier obligations

You can opt out of SMS at any time by replying “STOP.” For help, reply “HELP.”

3. Acceptable Use

You agree not to misuse the platform. Prohibited behaviors include:

Using Clarity AI for unlawful purposes

Disrupting platform functionality or security

Uploading viruses or malicious code

4. Data Sharing

We do not sell your personal information. We may share your data with:

Service providers under confidentiality agreements

Legal authorities when required by law

SMS aggregators or carriers for compliance

5. Data Retention

We retain your data only as long as necessary for service delivery, regulatory compliance (including CTIA/A2P standards), and legal obligations. You can request deletion of your personal data by contacting us.

6. AI-Powered Features

Insights and recommendations provided by Clarity AI’s automation tools are informational. While we aim for accuracy, we do not guarantee outcomes. Use of AI insights is at your discretion.

7. Your Rights

You have the right to:

Access, correct, or delete your data

Withdraw SMS consent at any time

Contact us about any privacy concerns

8. Limitation of Liability

To the extent permitted by law, Clarity AI is not liable for indirect or consequential damages arising from use of the platform or decisions based on AI recommendations.

9. Indemnification

You agree to indemnify and hold harmless Clarity AI from claims arising from your misuse of the platform or violation of these terms.

10. Account Termination

We reserve the right to terminate accounts at our discretion for behavior deemed harmful, unlawful, or noncompliant with these terms.

11. Changes to This Policy

We may revise this Privacy Policy. Updated versions will be posted on this page with a new effective date. Continued use after changes implies consent.

12. Governing Law

This policy is governed by the laws of the State of [Insert Your State/Country], and any disputes will be resolved in its courts.

13. Contact Us

If you have questions or concerns about this policy or your data:

Email: support@claritysoftware.ai