TERMS AND CONDITIONS

Effective Date: 2/28/2025
Last Updated: 3/10/2025

Welcome to Clarity.ai ("Company", "we", "us", "our"). Please read these Terms and Conditions ("Terms") carefully before using our website, products, and services, including but not limited to our AI tools, CRM, reputation management, marketing automation, and communication services (collectively, "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Use of Services

• You agree to use our Services only for lawful purposes and in accordance with these Terms.

• You are responsible for all content you create, upload, or distribute using our Services.

• You will not use our Services to send spam, unsolicited messages, or engage in any illegal or abusive behavior.

2. A2P 10DLC Compliance

• You acknowledge and agree to comply with A2P 10DLC guidelines and all applicable carrier regulations.

• You will only send SMS/MMS messages to recipients who have explicitly opted in to receive such communications from you.

• You agree to maintain accurate records of recipient opt-ins and honor opt-out requests promptly, including responding to keywords such as "STOP", "UNSUBSCRIBE", and "CANCEL".

3. Account Registration and Security

• You must provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to notify us immediately of any unauthorized access to your account.

4. Fees and Payment

• Some Services are offered on a subscription basis. Fees are outlined during the signup process.

• All payments are non-refundable unless otherwise stated in writing.

• Failure to pay may result in termination or suspension of Services.

5. Intellectual Property

• All content, trademarks, software, and technologies provided through our Services are owned by Clarity.ai or its licensors.

• You may not reproduce, distribute, or create derivative works from our content without prior written consent.

6. Limitation of Liability

• Our Services are provided "as-is" without warranties of any kind.

• To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.

7. Termination

• We reserve the right to suspend or terminate your access to the Services if you violate these Terms or applicable laws.

• Upon termination, your right to use the Services will cease immediately.

8. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country].

9. Contact Information

For questions about these Terms, please contact us at:

• Email: contact@claritysoftware.ai

• Phone: +1(978) 704-7148